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D'Artagnan 100% Guarantee

O ur consistent quality and commitment to excellence has kept the D'Artagnan name in the best American restaurants and kitchens for more than 30 years. D'Artagnan is confident our meats and prepared foods are the best tasting you'll find, which is why we back every purchase made at dartagnan.com with a 100% Satisfaction Guarantee*

  1. You will receive the correct type, quantity and size of the products purchased.
  2. Your order will be shipped to arrive on the delivery date you selected.
  3. Your order will arrive in an insulated box, packed with enough ice packs to keep the products properly chilled for up to 48 hours in transit.
  4. You will be completely satisfied with the quality and taste of our products.

If D'Artagnan fails to deliver on any of the four criteria above, contact us by phone at 1-800-DARTAGNAN or email orders@dartagnan.com within five days of receipt and we will gladly issue an appropriate replacement or refund.


*If inventory is not available at the time of shipment, D'Artagnan reserves the right to make product substitutions of equal or greater value and/or contact you to try and agree upon a modified or revised delivery date. Satisfaction guarantee is not applicable on orders that are unable to be delivered and/or arrive late because of: incorrect or improperly formatted address entered by the customer; delays caused by the shipping company; factors outside of D'Artagnan's control such as weather, natural disasters or terrorism. Satisfaction guarantee is null and void if/when products are improperly handled/stored after safely being delivered.

D'Artagnan 100% Guarantee