our 100% satisfaction with our products and ordering process is our top priority. We want you to have a wonderful dining experience and come back to shop with us again. Our dedication to quality begins with working hard to source from trustworthy farms that uphold our high standards. We stand behind all of our products with full confidence.
We guarantee you will get our fresh, top-quality meats delivered to your door quickly and efficiently. Your order will be carefully packed in our refrigerated facility in insulated boxes with enough ice packs to keep chilled for up to 48 hours in transit.
If you are not completely satisfied with your order, please contact us by phone at 1-800-DARTAGNAN or email firstname.lastname@example.org within five days of receipt and we will gladly replace or refund your order.
Note: We are not responsible for orders that are unable to be delivered and/or arrive late because of: incorrect address entry; delays caused by the shipping company; and/or weather-related delays. Nor are we responsible for improper handling of products after they arrive safely.