Wild Scottish Red Leg Partridge Now in Season!One of the mildest-flavored game birds, these plump little beauties offer a lean and tender white meat. The Scottish game season ends soon, so shop now for delivery before 2/12!
Policies & ShippingWelcome to dartagnan.comD’Artagnan is proud to provide the same premium quality foods to the home chef as it does to its professional chef clientele through its online store, dartagnan.com.Your Satisfaction is GuaranteedAt D’Artagnan, we stand behind the quality of all our products 100% and our goal is to deliver the best meat in the world to you quickly and efficiently. If you are not completely satisfied with your order, please contact us by phone 1-800-DARTAGNAN or email orders@dartagnan.com within five days of receipt and we will gladly replace or refund your order, no questions asked.Product AvailabilityProducts shown and sold on dartagnan.com are, on occasion, not available on the day requested and at the price shown. If a product you’ve ordered online is unavailable at the time of shipment, we will ship the items that are available and contact you by email or phone regarding any backordered items to advise you of the expected ship date and to offer alternate product suggestions as needed. Prices on items ordered online will be honored at all times. Please note, however, that new orders placed by phone will be subject to current pricing.Customer Information & Credit Card TransactionsTo purchase D’Artagnan products online you will be asked to supply your name, billing address, shipping address, phone number and email address for customer service purposes. This information will be stored in our secure offline database to allow us to fulfill your order. You will also be asked for your credit card payment information which is immediately encrypted for security reasons. Please note: your credit card information will not be stored when you place an order on the website.Credit card payments are processed through Authorize.net on the day that your order is received. The following credit cards, issued by a US financial institution, are accepted for payment:
We regret that we are unable to accept credit cards that have been issued by banks outside the U.S. Please note: For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match this criteria.We’re sorry, we do not accept:
In addition to using your information to serve you, we also reserve the right to send you informational newsletters and product emails periodically. You have the right, at any time, to use the link provided in these communications to ask us to not send you further email correspondence. We do not share your personal information with other companies at any time. ShippingDue to the perishable nature of our products, all orders are shipped via FedEx for next day delivery. (For orders shipping to Alaska, Hawaii or Puerto Rico we cannot, unfortunately, guarantee next day delivery.) The fee for shipping is calculated based on our current negotiated rates with FedEx for the total weight of the order. To help offset the cost of shipping, we are pleased to offer our customers $25 off orders of $250 or more. D'Artagnan currently ships all orders overnight, Monday - Thursday, for next day delivery, Tuesday - Friday. Available future delivery dates may be selected from the drop-down menu provided in the checkout process. Next day delivery is available for orders placed online by 12 noon Eastern Time. On the day your order is to ship, your items will be hand picked from stock held in our refrigerated warehouse. Your order will be carefully packed in an insulated box with ice packs designed to maintain your items in good condition for up to 48 hours. Please note, however, that frozen items may begin to thaw during transit. Tracking information for your order will be emailed to the email address that you provide with your order. You may call (800) 327-8246 between 9 am and 5 pm Eastern Time to find out the status of your order.BackordersIf an item in your order is not available, we will contact you by email or phone to let you know and to offer suggestions, where appropriate, for substitutions from items in stock at that time. In most cases, we will ship the available items and backorder any items that are out-of-stock. In the event that such a backorder would prevent you from using the other items (for example, missing duck leg confit when you’ve ordered a Cassoulet D’Artagnan kit), we will not ship your order until the missing item becomes available. Order CancellationsAny orders shipping during the Holiday Season (October 1 - January 15th) may be canceled up to 12 noon pm Eastern Time on the day prior to shipping. Cancellations received after this time cannot be accommodated and the order will ship as scheduled. Customer ServiceOur customer service representatives are available weekdays from 9 am to 5 pm. Please contact us with any questions or concern via email or by calling (800) 327-8246.
