our 100% satisfaction with our products and ordering process is our top priority. We want you to have a wonderful dining experience and come back to shop with us again.
Our dedication to quality begins at the farms, which is why we work hard to source from trustworthy farms with high standards. And we stand behind all of our products with full confidence.
We guarantee that you will get our fresh, top-quality meats delivered to your door quickly and efficiently. Your order will be carefully packed in our refrigerated facility in insulated boxes with enough ice packs to keep chilled for up to 48 hours in transit.
If you are not completely satisfied with your order, please contact us by phone at 1-800-DARTAGNAN or email firstname.lastname@example.org within five days of receipt and we will gladly replace or refund your order.
Please note: We are not responsible for orders that do not get delivered because of incorrect address entry; nor are we responsible for improper handling of products after they arrive safely.